Return Policy 💛

Return Window

You may request a return within 14 days of receiving your order.

To be eligible, items must be unused, in their original condition, and in the original packaging.

Condition of Returned Items

Returned products must be clean, unused, undamaged, and complete with all original parts, labels, and packaging.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

For hygiene and safety reasons, some items may not be eligible for return.

• Opened hygiene-related products
• Used personal accessories
• Customized or personalized items
• Gift cards or final sale products

How to Request a Return

To start a return, please contact us first with your order details and the reason for the return.

Once your request is approved, we will provide the next steps for returning the item.

Refunds

After we receive and inspect the returned item, we will notify you about the approval of your refund.

Approved refunds are processed back to your original payment method within a reasonable number of business days.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, return shipping costs are usually the responsibility of the customer.

Original shipping costs are generally non-refundable unless required by law.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please include clear photos and your order number so we can help you quickly.